Services
Patient Enrollment Team
The team reaches out to eligible patients to explain the program and guide them through enrollment. The team ensures all questions are answered, and patients understand the benefits of joining the program. They work with your practice to support onboarding workflows that align with your internal processes.
Technical Support Team
The team provides device setup guidance and ensures patients are comfortable using their devices. They troubleshoot technical issues to maintain smooth operations and reliable data transmission. They also support ongoing device connectivity to minimize disruptions.
Health Coaches
Health coaches deliver personalized care and check-ins to support patients throughout their health journeys. They monitor vital readings, discuss lifestyle adjustments, and collaborate with patients to improve outcomes. They serve as a consistent clinical touchpoint that strengthens engagement without increasing workload.
Timely Access to Critical Readings
In remote care, timely insight into patient status is essential. Our clinical staff continuously review the data captured by connected devices, ensuring that critical changes are identified as they occur. This allows your team to respond faster, intervene earlier, and deliver appropriate care when it matters most.
Clinical Support Services FAQs
How does TrueBlueMD’s clinical staff integrate with our team?
Our clinical support services integrate directly into your workflows, following your protocols and operating as an extension of your care team.
What does your clinical support team handle?
Our team supports patient enrollment, device setup and troubleshooting, and ongoing monitoring to help maintain consistent care delivery and program performance.
Can your team support both RPM and CCM programs?
Yes. Our clinical staff is trained to support both Remote Patient Monitoring and Chronic Care Management programs within your existing workflows.
Trusted by Care Providers Nationwide
Our office is very happy to have TrueBlue to take care of our chronic condition patients. During an ACO Medicare meeting two months ago, we were told that our inpatient hospital visits and emergency room visits decreased by 25% over the past year. TrueBlue gave us a great team of nurses and staff to work with.
Beauregard
We truly appreciate TrueBlueMD and the services they provide. They are transparent, conscientious, quick to respond to issues and questions that arise, and have masterfully addressed all our concerns, and those of our patients. RPM services are confusing, and TrueBlueMD made everything so easy! We would highly recommend them, especially Terry Williams. Thank you, TrueBlueMD.
Dignity Weight Center
We have legally blind patients telling us how much TrueBlue improved their lives. They are finally able to independently monitor their blood pressure without having to stress about reading the results wrong and reporting incorrectly. They often tell us how grateful they are for a service that gives them more independence while helping coordinate care with their specialists.
AMG Senior
Contact Us
Have questions or want to learn more? Reach out to our team, and we will get back to you shortly
